Our Support Services
We provide industry leading remote phone product support, and training services. You can easily book an appointment with us through our booking page. We also offer driver downloads and tutorials to help you get the most out of your products. Contact us today to learn more!
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Are you ready to get your new x-ray sensor or camera installed? Let one of our technicians help over the phone while remotely connected to the computer so they can have you seeing things clearly and quickly!
This includes configuration of any new sensors/ camera that our technician can reasonable install on as many computers that they can access within a 1 hour period. On average, they can set things up on about 3 computers per hour.
For each additional computer, be sure to add this appointment to your cart first, then schedule as many more appointments as you need.
Do you need your clinical workflow improved by eliminating repetitive tasks like rotating images in layouts and enabling automatic series acquisition? Do you need your images enhanced or optimized in some way? Do you need to troubleshoot intermittent problems with your devices or software? Let one of our technicians help over the phone while remotely connected to the computer so they can exposure the solutions that you need!
This includes as many problems that our technician can reasonable fix on as many computers that they can access within a 1 hour period. On average, they can address issues on about 3 computers per hour.
For more than 3 computers, be sure to add this appointment to your cart first, then schedule as many more appointments as you need.
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Has it been a while since you updated your digital impression scanner computer? Do you want better performance and any improved features? Let one of our technicians help over the phone while remotely connected to the computer so they ensure that you are using the latest and greatest!
This includes graphics card driver updates, Windows patches, Scanner wand firmware and installation of the latest version of QUICKSCAN IOS software on 1 computer. For additional computers please schedule another appointment upon completing this service.
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Has it been a while since you updated your Rayplicker/ Cobra shade scan device? Do you want better performance and any improved features?
Let one of our technicians help over the phone while remotely connected to the computer so they ensure that you are using the latest and greatest!